Insurance Information

 

Unfortunately, we no longer accept HealthPartners, UCare, or Medicare. You can, however, still see Dr. Shu if you are willing to pay for out-of-network expenses; otherwise, you can consider using a Health Savings Account (HSA). We also offer self-pay patients an additional 10% discount on top of our already low office procedure costs.

We accept the following insurances:

  • America’s PPO
  • Blue Cross Blue Shield
    • BCBS Aware product
    • Blue Plus (the selected group)
    • Vantage Blue network
    • Medicare through BCBSMN
    • Minnesota Care
    • Blue Precision Achieve
  • Medica
    • MEDICA CHOICE
    • MEDICA PREMIER
    • SelectCare/LaborCare
    • UnitedHealth
    • Aetna
    • Medicare/Medicaid through Medica
    • Medica Elect/Essential
    • Medica Direct and Definity by Medica
  • PreferredOne
  • Cigna
  • SelectCare/LaborCare
  • UnitedHealth
  • Aetna

We are contracted with all products of major insurance companies as listed on their websites. Based on the product and member’s benefit levels, the requirements to see those members will differ. Please call the number on the back of your card to confirm coverage and requirements, or check the provider website.

*Unfortunately, we no longer accept HealthPartners, UCare, or Medicare insurances. You can, however, still see Dr. Shu if you are willing to pay for out-of-network expenses; otherwise, you can consider using a Health Savings Account (HSA). We also offer self-pay patients an additional 10% discount on top of our already low office procedure costs.
 

Insurance FAQs

How do I find my insurance benefits?
Based on the product and member’s benefit levels, the requirements to see those members will differ. Please call the member services number on the back of your insurance card to confirm coverage and requirements, or check your provider’s website. Inquire about what types of office visits your deductibles apply to, as well as co-payment amounts.

Why is the office asking ME to call my insurance company to investigate a claim that has not been paid?
Many patients don’t realize that billing is a courtesy and not a requirement of medical offices. Ultimately, the patient is responsible for the fees, and this is stated in a form that you signed at registration. If there is a problem addressing the claim after several attempts on our end, we allow patients to investigate the claim further before forwarding the bill to them. Patients can learn about the quality of customer service provided by their insurance company regarding these matters. This is helpful in making decisions about which plan to choose in the future. Hold times can be over 20 minutes, and we have neither the staff time nor financial resources to do this for multiple patients.

What if I don’t have insurance?
We offer a 10% discount to self-payers. Self-pay patients also receive low lab fees through Fairview Lab. Please be aware that you will be required to pay for your initial office visit at that time.

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